SUPPORT / Projector FAQs-WARTON

SUPPORT / Projector FAQs

All of your questions and more are answerd right here. This concise list FAQ includes all of the questions and comments that you have asked us in the past.

I don't know which power should I choose?
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At first, you sould make a decision of the image size as you want. Second, considering about your using envirement brightness, you can choose the right power projector. Please check below:

How can I adjust the project image size?
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The project image size is base on the project distance. More far distance, the image will bigger.
For example, if the projector beam angle is 15°, then the image size and project distance as below diagram.

How many different beam angles for all your projectors?
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Please check below to know all of Warton projector beam angles.

The light doesn’t work.
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Screw off the heat sink, check the LEDs. If the LEDs become dark and during the warranty period, you can change new LEDs from local dealer free. For the over warranty period, you can buy new LEDs for replacement.

The light doesn’t work but the LEDs are clean
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Send your device to local dealer to check the driver. If during the warranty period, we’ll replace the driver to you free. For over warranty period, it should be charged for the driver replacement.

The image becomes dark.
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Normally this issue is happened for years’ time using. The LED’s luminance is decreased by time. You can replace new LEDs to solve it.

The image becomes blurry after a heavy rain.
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Probably, it cause by water get into device. Plug off power, separate all parts of the device, removing water as drier as better. Then, re-assembling the device to light again.

The image is out of shape, difference as I expect.
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Normally,slanted light could image out of shape than vertical way.For example,one perfect circle image will be performed a oval in the slanted light way.If you want it be justed to a perfect circle perform, you should tell us:1.the height of the projector.2.the height of the output image.3.the distance between the projector and the image.Then our designer could according geometry to design the raw image on gobo to adjust it.

Is there any MOQ request? Could I buy one projector only?
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We don’t have MOQ limited for all customers. Even one set projector order is acceptable. But, the prices are different for difference quantity. You can email to clark@wartonlogo.com to get the prices detailedly.

I want to distribute your products. Do you accept OEM?
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Yes, we accept OEM for free when your order meet requirement. The requirements as below:

FREE OEM Qty. requesting for PROJECTOR.

FREE OEM Qty. requesting for PACKAGING.

If your order is not suit the requirements, the OEM should be charged. And the finial extra cost should be counted by your order detailed.

Do you have US plug for our socket? If not, can I custom it?
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Below is our standard and our custom plugs.

We can accept your custom plugs, the extra cost is 1.50 usd/pc. Please advise us if you need custom plug before your place order.

I don't know which power should I choose?+

How can I adjust the project image size?+

How many different beam angles for all your projectors?+

The light doesn’t work.+

The light doesn’t work but the LEDs are clean+

The image becomes dark.+

The image becomes blurry after a heavy rain.+

The image is out of shape, difference as I expect.+

Is there any MOQ request? Could I buy one projector only?+

I want to distribute your products. Do you accept OEM?+

Do you have US plug for our socket? If not, can I custom it?+